Help
Duration Program
In a concerted effort to keep ads fresh and active in front of our clientele, we at
TradeAway have designed our Duration Program. This document was written to alleviate
questions concerning this program. When you list your product or services, you are asked to select
a duration for your listing. The default duration is six months and many of our Users merely use this length of
time. When this time draws to a close, TradeAway will issue an
email that looks like the following:
To extend/renew/delete or edit your TradeAway listing, please click on the link provided below. If you do not renew your listing, it will automatically be marked as sold in 7 days and then deleted in 30 days. If you no longer have this item, or it has been sold, please log on and delete your listing. Below you will find a link to you listing.
./secure/userlistings.php?ID=(Your listing ID)
(This will be a real link on the email.)
Username: (Your username)
Password: (Your password)
How to Extend Your Listing:
Once you have clicked the above link enter your Username and Password at the prompt. Click on the EXTEND LISTING drop down box and choose the amount of time you would like to extend our listing. Then click "Update Listing" at the bottom of the page. You may also make any other changes to your ad that you desire at this time.
If you are replying to this email after the 7 day grace period, your item has been markd as sold. To extend this listing you first have to click "Reinstate Listing". Then click on the listing name from your list that you want to extend, and follow the above directions.
How to Delete Your Listing:
Once you have clicked the aboce link enter your Username and Password at the prompt. Click on the "Delete Listing" button on the bottom of the page.
If you should have any questions regarding this e-mail feel free to e-mail us back at help@tradeaway.com
Thank You,
TradeAway.com
help@tradeaway.com
Once you receive this email, you have a number of options:
- Do Nothing. If the item you had listed with TradeAway.com has been
sold or is no longer available for sale, by doing nothing your ad will be automatically marked
as sold, and eventually be deleted.
It would be a help to us at TradeAway if your item has sold to mark it accordingly and allow
it to be counted allong with the millions of other items that have successfully found new homes
by being offered for sale on TradeAway.
- Renew Your Listing If you click on the link provided on your
email, you will be taken directly to your listing. You may be requested to fill out the Username
and password drop down box. Click on the "Edit/Delete Your Listing" area in the upper task bar
and your listing will be displayed in an edit format. You can make several changes to your listing
while on these pages, but remember to add some time to the duration of your listing so it remains
visable to the buyers.
- Mark Your Listing As SOLD If you have sold the item you had listed, we ask
that you mark that item as sold. It then becomes part of the track record of TradeAway and among the
countless items that have exchanged hands during the life of TradeAway.com. Buyers and Sellers alike can
see the caliber and quantity of "SOLD" items as they browse our pages. At the end of 30 days, the
listing will be deleted from TradeAway records. Even during this 30 day period you can alter your listing
with enhancements (there may be a charge for this), spelling or wording changes, or even changing the
price you have posted.
- Delete Your Listing If you no longer have a use for the listing onf your property, you may click on the link, go to the Edit/Delete Link on the Task Bar, and Delete your Listing. The Button for this option is listed at the botom of the page.
For any help or additional information, please email: info@tradeaway.com