http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt191.shtm
- Know what you’re buying
- Read ALL of the sellers description – even the small print
- Read/ask about terms and conditions
- Can I return the item for a refund
- Who pays shipping
- Will I be charged a restocking fee
- Print and save records of online transactions
- Including emails
- Only buy gift cards from merchants you know and trust
- Do not buy gift cards from online auction sites - most are fraudulent
- Be stingy with your personal information
- Do not give out your credit card or bank information in exchange for anything including:
- Newest tech toy
- Free gift card
- Seasonal job
- Holiday vacation rental
- Do not email your financial information
- Email is NOT a secure way to transmit numbers. Protect your credit card, checking account and Social Security number
- Check the privacy policy
- This may be a long but WORTH IT process. It can give important information telling you:
- What personal information the site collects
- Why it collects it
- How your information will be used
- If you can not find the privacy policy or if you do not understand it please do not shop there.
- Shop around
- Always compare "apples to apples"
- Some retailers will match prices
- Check for shipping costs
- Many will offer free shipping
- Should you buy on public WiFi?
- Never assume public hot spots are secure
- Do not send sensitive information such as credit card/bank information over public networks
- Pay by credit or charge card
- Credit Cards offer the best consumer protections.
- By Federal law, you have the right to dispute charges under certain situations and you may temporarily withhold payments during the time the creditor is being investigated.
- If your card is used without you authorizing it your liability usually ends after the first $50.
- Free can be costly
- Keep your anti-virus and anti-spyware software and firewall current
- Free screensavers, e-cards or other downloads can carry dangerous viruses.
- Monitor YOUR financial accounts
- This will help you find unauthorized charges before it is too late to do anything about them.
- For more information
- To file a complaint or get free information on consumer issues you may visit ftc.gov or call the following toll free numbers
- 1-877-382-4357, TTY: 1-866-653-4261
http://www.ftc.gov/bcp/menus/consumer/tech/privacy.shtm
Refer to this site when you need to find out about under the heading Facts For Consumers:
- Dot Con
- Warns about consumers who are con artist and are very high-tech and use the internet to fraud consumers.
- Lists the top 10 dot cons on the net and the known fraudulent people behind them
- Minimizing the Effects of Malware on Your Computer
- Teaches you to protect your computers against malware and provides tips on reclaiming your computer and electronic information if malware is on your computer.
- OnGuard Online: Stop, Think, Click
- These tips help you be on guard against Internet fraud; it helps secure your computers and protects personal information.



